1. Who We Are

Clustersub hub is a subscription-sharing platform designed to provide you with affordable access to your favourite subscription services by allowing you to share costs.

2. Information We Collect

At Clustersub hub, we gather two types of information to enhance your experience:

- Personal Information: This category includes data that can directly identify you, such as your name, email address, phone number, and any other details you provide when signing up or interacting with our platform.
- Non-Personal Information: In addition to personal information, we may collect data that does not directly identify you. This may include your IP address, log data, browser type, device specifications, and browsing patterns on our platform etc.
- Cookies and Tracking Technologies: We utilize cookies and similar technologies to improve user experience, monitor site usage, and deliver tailored content. You have the option to adjust your cookie preferences through your browser settings.

3. How We Collect Information :

We collect your information when you voluntarily share or provide us with information or permit us to obtain it, or when you use Clustersub hub websites, apps, services, technologies, APIs, widgets, or any features we offer (referred to as “Clustersub hub” or the “Services”). Here are some of the ways we collect your information;

- Account Information: When you sign up for our Services, we collect information such as your name, email address, birthday, gender, country of residence, interests, and preferred language.
- Content Information: We collect information when you upload photos, or any other content, interact with our content or send messages and interact with other users.
- Location Information: We can also collect information on your location when you share your location using your device settings.
- Contact Information: If you previously chose to sync your contacts with your account, we will continue to process certain information about your contacts who are Clustersub hub users and help you find one another on our Services.
- Customer Support Information: If you contact us for customer support or otherwise communicate with us, we collect the content of these communications.
- Device Information: When you use our services, we gather information about the device you use to access our Services. This includes details such as the type of device, operating system, network service provider, device settings, and unique device identifiers. Such information does not identify any individual.
- Log Data Information: Our servers automatically record information ("log data") when you use our Services. This information is sent by your browser whenever you visit our website. Log data may include your Internet Protocol (IP) address, browser type and settings, as well as the date and time of your access to the Services.
- Cookies and Similar Technologies Information: We may utilize "cookies" or similar technologies to collect log data and store your preferences or other settings. This allows us to remember your preferences so that you don't have to set them every time you visit Clustersub hub. Cookies do not enable us to gather personal information about you unless you provide the information to our server. Like many sites, we use cookies to collect information, and you can instruct your browser to block and refuse all cookies or to notify you when a cookie is being sent before it is automatically stored.
- User Choices Information: We may monitor the choices you’ve made in your settings, including privacy settings and notification preferences. Additionally, we may track your activity, such as the specific Pins you interact with, the search terms you use, and your preferences, to make inferences and enhance your experience.

4. How We Use Your Information:

We are deeply committed to ensuring that our community provides a secure environment for accessing affordable subscriptions and sharing subscriptions from a variety of service-providing platforms. The information we collect serves a multitude of important purposes, including but not limited to:

- Identifying and authenticating your identity when you use our Services.
- Contacting and contracting with us.
- Continuously delivering and enhancing our services, facilitating seamless communication, promptly responding to inquiries, and providing regular updates to keep you informed.
- Conducting in-depth studies of user behaviour, carrying out satisfaction surveys, and conducting thorough market research to continually enhance and expand our offerings.
- Tailoring a more personalized user experience by delivering content and offers that align with your specific interests and preferences.
- Sending you individually tailored offers, promotions, newsletters, or other marketing materials based on your unique preferences and historical interactions with our platform (which you have the right to unsubscribe from).
- With your explicit consent, identify your precise location to customize your experience with our Services in accordance with your geographical location.
- Verifying user identities, processing payments securely, monitoring your activity on our Services to detect spam or any activity that may pose a risk to our community or the public, and ensuring the overall security of our platform.
- Analysing users' log data and device information to identify and investigate any suspicious behaviour or violations of our policies or Terms, thereby upholding the integrity of our community.
- Accessing user information in relation to a legal claim, litigation, or regulatory proceeding in compliance with legal requirements.
- Complying with all legal obligations and regulatory requirements, such as identity verification to adhere to Anti-Money Laundering (AML) laws or for tax reporting purposes.
- Facilitating seamless login and data-sharing functionalities through integrated third-party services. We may share specific data with external platforms that provide streaming, subscription-based entertainment, or media services, thereby enabling users to access a wide range of content, including music, movies, TV shows, and other digital media.
- Responsively addressing any questions, comments or concerns, and providing tailored customer support to ensure a high-quality user experience for all members of our community.

Where relevant under applicable laws, all processing of your personal information will be justified by a"condition" for processing. In the majority of cases, processing will be justified on the basis that:

• You have provided your consent for us to use your personal information for a specific purpose;
• Our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with the services which you have purchased or indicated interest);
• The processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have; or
• The processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

Further, if you are providing us with Personal Information relating to a third party, you agree (a) that you have in place all necessary appropriate consents and b) that such third party has read this Privacy Policy. You agree to indemnify us in relation to all and any liabilities, penalties, fines, awards, or costs arising from your non-compliance with these requirements.

5. Data Transfer:

We do not share, sell, transfer, or rent your personal information to third parties without your consent. Below are instances in which we may share your personal information with third parties:

• In the event of a business transaction, such as a merger, sale, transfer of all or a portion of Clustersub hub or its parent company's business
• Where we are required by law, order or request from law enforcement agencies, public authorities, regulatory authorities, commissions, judicial authority or other parties with such right. Where doing so is reasonably necessary to comply with the legal process.
• To service providers to enable us to provide the services we offer you.
• Sharing of information with our corporate affiliates that are related by common control and for the purpose of providing our services to you.

We also comply with certain legal frameworks related to the transfer of data and will collaborate with the appropriate regulatory authorities, to address any complaints you might have regarding the transfer of your data that we cannot resolve with you directly.

6. Information Retention:

We will only keep your information for as long as we need it to provide Clustersub hub to you and to fulfil the purposes described in this policy. However, we may retain your information only in compliance with legal, regulatory or accounting requirements or to protect our business interest. e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
The duration for which we retain the data we collect may vary depending on the type of data, how we use it, and your configuration settings.
Once we no longer need your information and there are no legal or regulatory requirements for us to keep it, we will either delete it from our systems or anonymize it so that it can no longer be used to identify you.

7. Data Security and Confidentiality:

We have implemented strict policies and security measures to safeguard your data from unauthorized access, disclosure, loss, or misuse. While we take every precaution to protect your data, it's important to note that no method of data transmission over the internet or storage can be guaranteed to be entirely secure. Therefore, we cannot assure absolute protection of your data.

8. Your Rights As A User:

As a user of Clustersub hub, you have the following rights regarding your personal data;

- Access: You have the right to request a copy of the personal data we hold about you. Upon request, we will provide details on how your data is processed and stored.
- Correction: If you believe that any of your personal data is inaccurate or incomplete, you have the right to request corrections.
- Deletion: You have the right to request the deletion of your personal data. However, this right is subject to legal or contractual constraints.
- Objection: You may object to the processing of your personal data for direct marketing or other purposes.
- Restriction: You can request the restriction of data processing while we address any requests or objections you may have.
- Withdrawal of Consent: You have the right to withdraw your consent to data processing at any time. Please note that this will not affect the legality of data processed prior to withdrawal.
- Lodging Complaints: If you believe that your data rights are being violated, you have the right to lodge complaints with regulatory authorities.
- Data Portability: You can request the transfer of your data to another service provider, where technically feasible.
- To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links:

Our platform may include links to websites owned by third parties. These links to third parties are offered as a courtesy and a convenience to our customers. When you visit these sites, you will leave our website and will be redirected to another site. We do not control linked third party websites. We are not an agent for these third parties nor do we endorse or guarantee some of their products except where expressly stated. We make no representation or warranty regarding the accuracy of the information contained in linked sites.
These third-party websites may have their own privacy policies and terms of use, which may differ from ours. We want to emphasize that we are not responsible for the privacy practices or content of these third-party sites. Before providing any personal information to these websites, we encourage you to carefully review their privacy policies and terms of use to understand how they handle your personal information. It's important to make informed decisions about sharing your personal information with third-party websites.

10. Changes To This Policy:

We reserve the right to make changes to this Privacy Policy at any time. If any modifications are made, they will be communicated on this page, and the effective date of the updated policy will be provided. If we make any changes regarding the use or disclosure of your personal information, we will provide you with prior notice and the opportunity to opt-out of such disclosure if required by law. Your continued use of our website or application after these changes are posted will indicate your acceptance of the revised terms.

11. Contact Us:

If you have any questions, concerns, or inquiries regarding this Data Privacy Policy or the way we handle your personal information, please do not hesitate to contact us. You can reach out to us at any time using the following contact information:

Email: [email protected]