ClusterSub uses end-to-end encryption to store login credentials. Only authorized users in a sharing group can access the account, and their access is managed through our platform without revealing sensitive details.

No, ClusterSub does not share your payment details with other users. All transactions are processed securely through our platform, ensuring your financial information remains private.

ClusterSub has a verification and grading system. If a user violates sharing terms, they can be reported and removed from the group. In severe cases, they may be banned from the platform.

Users can either join an existing shared subscription or create their own sharing group. ClusterSub acts as the middleman, ensuring seamless access while managing payments and security.

We support popular platforms like Netflix, Spotify, YouTube Premium, Apple Music, and more. The full list is available on our website.

This depends on the platform’s policy. For example, Netflix allows up to 4 users on a premium plan, while Spotify Family allows up to 6 users. ClusterSub ensures compliance with these limits.

No, you can join groups with verified users. However, you can also create a private group with family or friends.

Savings vary by subscription, but users typically save 25-50% compared to paying for a solo plan.

Payments are made securely through ClusterSub, and the platform distributes the costs among all group members automatically.

ClusterSub ensures that only paid members retain access. You can’t get access to a group if you have not paid.

ClusterSub does not charge any additional fee.

Yes, we operate within legal guidelines by facilitating shared access within allowed limits.

ClusterSub ensures that users only share within the permitted guidelines set by each platform.

If a service updates its policies, ClusterSub will adjust accordingly to ensure continued compliance and provide alternative solutions if needed.

Simply sign up, browse available groups, and request to join. Leaving a group is just as easy, with no long-term commitment.

In a case where the main account holder leaves, our support team will access the situation and determine if group members are eligible for a refund, we will only refund for the period of time that the service became unavailable, and you can join another group.

Yes you can join as many groups as possible.

Our support team helps resolve issues, and users can report fraudulent activity for investigation.

Yes, you can create private groups or join public ones based on preferences.